Canon Inkjet Cartridge Recycling Programme

You may have some questions about our inkjet cartridge recycling programme. The questions below are the most frequently asked questions and we hope they satisfy your need for more information.

The freepost label that we issue for the return of Canon inkjet cartridges are designed to be affixed to a box or envelope containing multiple cartridges. We would appreciate it if you could send at least five cartridges in each package.

Only genuine Canon-manufactured inkjet cartridges can be returned to Canon for recycling. If you have non-Canon cartridges please contact the manufacturer or the place of purchase for recycling information and options.

Canon has a recycling service for its toner cartridges. To return your Canon toner cartridges, please click on this link. For toner bottles the policies and procedures vary from country to country and we recommend that you contact your national Canon office for more information.

The inkjet cartridges are sent to a recycling facility where the cartridges are unpacked and then mechanically crushed into small pieces. The crushed elements of plastics and metals are then separated before being recycled.

We don’t capture any personal data and therefore do not store any data.

Please refer to your printer user guide or contact the Canon help desk for technical support.

Canon’s inkjet cartridge recycling programme has been set up to reduce waste and re-use resources. We value your support for the recycling programme, and it will help us minimise the carbon footprint of this service if at least five cartridges are returned per envelope.

The inkjet cartridge recycling programme is designed for empty Canon cartridges only. While there may be remnants of ink left in the cartridge, this is acceptable but please take effort to prevent leakages. However, if your cartridge is not empty or is leaking large amounts of ink, we regret that this is not suitable for the recycling programme.

In this case, please dispose of the cartridge in a safe manner within your normal waste streams.

The cartridge recycling site is developed to work with browser versions such as Internet Explorer 6 or newer, Firefox 3.5 or newer, Google Chrome and Safari 5 or newer. JavaScript support needs to be enabled. If you are having technical problems the freepost label, you may request through our contact form.

All genuine Canon inkjet cartridges from our PIXMA devices can be returned to Canon. Unfortunately, we cannot accept large format ink cartridges. If you have these cartridges, please contact your local Canon office to find out the recycling options that are available in your country. Check our list of acceptable Ink & Toner catridges.

Our inkjet cartridge recycling programme is provided for the return of genuine Canon inkjet cartridges only. We cannot accept cartridges from other manufacturers because we could not confirm the composition of the materials and inks used in order to remain legally compliant. Please contact your cartridge manufacturer for further information on the recycling services they provide.

We regret that Canon is not yet offering a return solution for inkjet cartridges in your country. Please dispose of your inkjet cartridges through your local recycling facilities.